February 7, 2020

Hello, and Happy Friday! 

It is officially the most wonderful time of the year with the 2020 CMAA World Conference and Expo kicking off next week in Grapevine Texas. We look forward to this event all year with the chance to see what's new in the industry, connect with f...

October 23, 2019

CHARLESTON, S.C. (October 23, 2019) – The National Golf Course Owners Association (NGCOA) and RCSU (RCSUniversity), the virtual training division of RCS Hospitality Group (RCS), will provide NGCOA members with curated hospitality training resources to elevate their bra...

June 3, 2019

VIENNA,VA – RCSU, the virtual training division of RCS Hospitality Group, is pleased to announce a new partnership with EZ HR, to provide courses for managers and supervisors on:

  • sexual harassment

  • discrimination

  • bullying and retaliation training

The par...

December 14, 2018

The RCS Hospitality Group is delighted to announce that for the third year in a row we have been named BoardRoom Magazine 'Excellence in Achievement' Award winners! This year we have been recognized in the categories of "Staff Training Company" "Consulting Company", an...

December 2, 2017

...we've been busy collecting hardware! 

The RCS Team is delighted to announce that we have again been named BoardRoom Magazine 'Excellence in Achievement' Award winners! This year we have been honored in the categories of "Staff Training Company" and "Consulting Compan...

November 21, 2017

VIENNA – As part of the recent growth and expansion of the RCS Hospitality Group, including their launch of an affordable online training system (RCSU), the executive recruitment department is getting a considerable boost with the addition of Brian Armstrong, CCM, to t...

July 6, 2017

The RCS Hospitality Group is delighted to announce a Strategic Alliance with strategic financial consulting firm Club Board Professionals to further enhance our service offerings to private clubs. 

Club Board Professionals (“CBP”) and RCS Hospitality Group (“RCS”)...

February 17, 2017

The RCS Hospitality Group team was proud to participate in this year's CMAA Annual World Conference in Orlando Florida last week, and if you came by our booth to say hi or inquire about our services, thank you! It is always invigorating to be exposed to all the new ide...

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Whitney Reid Pennell 
Founder & President

Whitney Reid Pennell is the founder and president of the award-winning RCS Hospitality Group. She is a published author and widely praised seminar leader, with over 20 years of club operations management and consulting experience. 

The nationally renowned full-day staff service training to boost your food and beverage operations

"Everyone in the service industry should take this course."

Hospitality Training Online
"In this age of virtual worlds, RCSU is ahead of the game." 
Michael Fay, CCM, CCE
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no product pushing
“The RCSU webinars are exceptional sources for actionable and helpful information! I refer to them as “power hours” because they are jam-packed with great content and full of energy and passion for the industry."
Jackie Carpenter, CCM
Private Club Advisor
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