
Employee Training & Retention Trend Report: Part 2
Editor's Note: This is part two of a two-part series authored by RCS owner & president Whitney Reid Pennell for 2018, intended to help...


Employee Training & Retention Trend Report: Part 1
If you're in the hospitality business, you probably already know that the food and beverage industry has the highest turnover rate of an


How Topgolf is Changing the Game for Millennials
I don't have a background in golf. My parents didn't play golf, and I had never played until just a couple of years ago. I found that I...

Why Millennials Matter: Golf Trends for the Next Generation
This article originally appeared on Golf Business Monitor in January 2017. A follow-up piece is planned for September to find out how...


Renovation Intuition
This article originally appeared in BoardRoom Magazine in 2012. In the hospitality business, we strive to fulfill the basic needs of a...


The Millennial March Towards the Future of Private Clubs
While this year’s hot topic at the 2017 CMAA World Conference was focused on the “member experience”, last year there was a lot of talk...


The Top 5 Trends We Saw at the 2017 CMAA World Conference
The RCS Hospitality Group team was proud to participate in this year's CMAA Annual World Conference in Orlando Florida last week, and if...