Leadership Lounge

The struggle to hire and maintain top-level talent is an industry-wide concern—low unemployment and high turnover is leading to positions going unfilled and managers struggling to accomplish more with less—all while keeping the talent they have and recruiting to fill positions they need. A 2018 study found that 59% of employees said they would leave their current position because of a more appealing offer, not because they are seeking an escape from their current employer. Th

Earlier this year, we honored Mother’s Day by highlighting “mom-isms” that can be applied to your professional life in the form of management advice. One “mom-ism” we neglected to mention is the importance of a thank you note. While predominantly used as a method of expressing gratitude for receiving a gift or exemplary service, a personalized thank you note carries a lot of weight, especially when it comes to furthering your career. Making a Thank You Routine Recently, an ar

Prince’s song “1999” was released in 1982 and if you remember it, you remember that it seemed so far away. You may also remember the iconic lyric: “…. two thousand zero zero party over, oops, out of time." That’s because everyone was predicting the apocalypse when we hit 2000. Now it’s 2019 (how did that happen so quickly?) and we need to talk about 2026. To avoid ‘oops, out of time’ for our industry, let’s start getting you ready for 2026. The year 2026 seems like an eternit

The entire RCS Hospitality Group team descended upon Nashville recently for the 92nd Annual World Conference on Club Management. We had so much fun meeting new friends and visiting with our colleagues and friends we’ve met over the years—and we even got to see one of our good friends, Phil Green, from OB Sports take the stage with Jake Owen at the Networking Event! We were also lucky enough to be there when Randy Ruder, CCM, was announced as the CMAA Chairman of the Board. C