Provisions: Days of Tequila and Roses
Call it a convergence of the calendars, but this weekend offers a veritable palooza of fun foodie opportunities for every taste. Today,...
Provisions: Raising the Bar
What sort of first impression does your bar and lounge area offer? What are the first sights, sounds, and smells that a member or guest...
Pardon the Disruption
“We cannot solve our problems with the same thinking we used when we created them.” – Albert Einstein “Disruptive innovation” has been a...
The True Cost of Renovations
Club Resort & Business recently published the first of an interesting two-part article titled "Ready, Set, Go" that discussed the...
Provisions: Twist My Arm. Please.
There is a classic joke that goes something like this: A man walks into a doctor’s office and says, “Doc, it hurts when I do this…” and...
Omotenashi: The Spirit of Japanese Hospitality
O-mo-te-na-shi. Some words in foreign languages don't have a simple translation into English, and omotenashi is one of them. The most...
Employee Training & Retention Trend Report: Part 2
Editor's Note: This is part two of a two-part series authored by RCS owner & president Whitney Reid Pennell for 2018, intended to help...
Provisions: Hooray for Holidays!
Who knew that January 26th was National Peanut Brittle Day? Well according to Foodimentary™, the website that recognizes and celebrates...
Employee Training & Retention Trend Report: Part 1
If you're in the hospitality business, you probably already know that the food and beverage industry has the highest turnover rate of an
How Topgolf is Changing the Game for Millennials
I don't have a background in golf. My parents didn't play golf, and I had never played until just a couple of years ago. I found that I...
