Happy Friday! Welcome to Part 2 of my piece on intelligent club design, which is a continuation of Part 1 that was posted last week. If you missed that, make sure to check it out here.

In that article, I opened with: STRATEGY MUST INVOLVE OPERATIONS.

I spoke about the fa...

June 30, 2017


I wish I could poll chefs, servers, bartenders, and managers working in facilities that weren’t designed with daily operations in mind.

Or controllers and finance committee members who fret about the labor cost of their club every time...

Editor's Note: Today's blog post is brought to you by RCS Strategic Alliance Partners and founders of Club Board Professionals, David Duval and Joseph Abely. 

DON'T MISS their free RCSU webinar happening May 17th,

"Long Term Capital Planning: The Roadmap to Financial Su...

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Whitney Reid Pennell 
Founder & President

Whitney Reid Pennell is the founder and president of the award-winning RCS Hospitality Group. She is a published author and widely praised seminar leader, with over 20 years of club operations management and consulting experience. 

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