February 15, 2019

So long, February. The shortest month of the year is passing quickly, and guess what: in a few days, it’s time to take inventory! But didn’t we JUST take inventory a couple of weeks ago?

“Yippee! It’s the end of the month and I can’t wait to do inventory!”-said no one,...

January 24, 2019

A browse through the sundries and notions shops at the Nashville airport reveals a confection that is scrumptiously celestial. Tennessee is the home of the famously beloved MoonPie and the treat has been in production at the Chattanooga Bakery since 1917. The story of...

December 28, 2018

A new year brings fresh, innovative ideas for club food and beverage along with exciting, endless possibilities and creative potential for the months and seasons ahead.  In addition to forecasted food trends for 2019 (Georgian cuisine, savory donuts, unusual salad gree...

November 30, 2018

Fragrant essences and whiffs of roasting mustard-glazed pork; pepper-cured salmon resting in the smoker; cumin-scented lamb slowly turning on the rotisserie; warm maple-walnut gingerbread just emerging from the oven; and steaming pots of mulled cider ready to be paired...

October 26, 2018

Time was when some processed mac n’cheese, deep fried chicken fingers (speaking colloquially of course--we all know that chickens don’t have fingers), buttered noodles, French fries, hot dogs and some plain pizza could pass for a typical kids menu in club dining rooms....

September 28, 2018

RCS was on the road recently, assisting a customer based in the valley of Jackson Hole, below the backdrop of the spectacular Teton Mountain Range in Wyoming. The ground in this popular resort and ski town is iced over up to eight months per year. Although the rugged l...

August 31, 2018

September 25th is National Foodservice Workers Day! Hooray for us!  It’s the day to tip our hats, and maybe add a little extra tip, to all the servers, cooks, dishwashers, stewards, hosts, bartenders, baristas, chefs, bakers, lunch ladies, hash-slingers, food runners,...

July 27, 2018

The term “bespoke” is rooted in the verb “discuss”. The word refers to the practice of discussing, arranging or commissioning beforehand in ordering goods or services. Bespoke is primarily known for its centuries-old British tradition of custom made shoes, suits and dr...

June 29, 2018

Now that summer is in full illumination, chefs are creating menus that reflect all that the season offers; bringing a parade of bold and delicious fruits and veggies to savor during these few short months of bountiful summer produce. Farmers markets bursting with color...

May 4, 2018

Call it a convergence of the calendars, but this weekend offers a veritable palooza of fun foodie opportunities for every taste. Today, Star Wars Day, we can salute all our friends in the galaxy with “May the Fourth be With You” and eat like a Jedi serving up Ham Solo...

Please reload

Whitney Reid Pennell 
Founder & President

Whitney Reid Pennell is the founder and president of the award-winning RCS Hospitality Group. She is a published author and widely praised seminar leader, with over 20 years of club operations management and consulting experience. 

The nationally renowned full-day staff service training to boost your food and beverage operations

"Everyone in the service industry should take this course."

Hospitality Training Online
"In this age of virtual worlds, RCSU is ahead of the game." 
Michael Fay, CCM, CCE
no strings attached
no product pushing
“The RCSU webinars are exceptional sources for actionable and helpful information! I refer to them as “power hours” because they are jam-packed with great content and full of energy and passion for the industry."
Jackie Carpenter, CCM
Private Club Advisor
  • LinkedIn - Black Circle
  • Facebook Black Round
  • Twitter Black Round
  • Instagram - Black Circle

© 2017 by the RCS Hospitality Group, Inc. All rights reserved.