October 18, 2019

There are few sports quite like baseball—nearly everyone you meet has some sort of baseball memory; even if you are not a fan, chances are you have attended at least one baseball game in your life. Baseball teaches us to root for the underdog, believe in superstitions...

June 7, 2019

Graduations season brings many speeches.  Most will focus on the fact that graduates have their whole life ahead of them and can accomplish whatever they set their minds to, with hard work and dedication. 

I had the pleasure of attending my nephew’s high school gra...

Please reload

Whitney Reid Pennell 
Founder & President

Whitney Reid Pennell is the founder and president of the award-winning RCS Hospitality Group. She is a published author and widely praised seminar leader, with over 20 years of club operations management and consulting experience. 

The nationally renowned full-day staff service training to boost your food and beverage operations

"Everyone in the service industry should take this course."

Hospitality Training Online
AFFORDABLE.
CONVENIENT.
INTERACTIVE.
CONSISTENT.
"In this age of virtual worlds, RCSU is ahead of the game." 
Michael Fay, CCM, CCE
FREE MONTHLY WEBINARS
quick
informative
valuable
no strings attached
no product pushing
“The RCSU webinars are exceptional sources for actionable and helpful information! I refer to them as “power hours” because they are jam-packed with great content and full of energy and passion for the industry."
Jackie Carpenter, CCM
Private Club Advisor
  • LinkedIn - Black Circle
  • Facebook Black Round
  • Twitter Black Round
  • Instagram - Black Circle

© 2017 by the RCS Hospitality Group, Inc. All rights reserved.